Do you feel safe in your home? Has anyone withheld food or care, hurt or touched you inappropriately, or threatened to move you to a nursing home? Has someone taken control of your money without your permission? Are you frequently belittled and yelled at, or left alone for long periods without support?

If you’re experiencing abuse, intimidation, or neglect—or if you suspect that an older adult in your life is a victim of abuse or neglect (including self-neglect)—please call the state’s Elder Abuse Hotline at 1-800-922-2275 or fill out this online form. Your identity will be kept confidential.

MVES dedicates staff and resources to investigating and resolving complaints of elder abuse, but these cases are referred to us through the Massachusetts Executive Office of Elder Affairs. That means the first step to report a case of elder abuse, or suspicion of abuse, is always to call the Elder Abuse Hotline at 800-922-2275 or complete an online form at www.mass.gov/reporting-elder-abuse-neglect. The hotline is toll-free, confidential, open 24/7, and offers interpreter services in over a hundred languages.

Additional reporting options:

To report abuse of a person at a nursing home or hospital, call the Department of Public Health at 800-462-5540.

To report abuse of a person with a disability who is under the age of 60, call the Disabled Persons Protection Commission at 800-426-9009.

• For more information, visit the National Center on Elder Abuse.

Mandatory Reporters

Certain people have legal requirement to report suspected elder abuse. They include physicians, nurses, medical interns, dentists, health aides, occupational and physical therapists, social workers, psychologists and counselors, case managers, firefighters, police and probation officers, emergency medical technicians, coroners, and managers of assisted living residences.

To make a verbal report please fill out the file below or call the Elder Abuse Hotline at 1-800-922-2275.

• Click here to access the mandated reporter form.