Lisa Gurgone, MS, began as the new Chief Executive Officer (CEO) of Mystic Valley Elder Services (MVES) on January 3, 2022. Lisa brings nearly 25 years of progressive experience in the industry, with expert knowledge of the elder home care system, services for people with disabilities and caregivers as well as a passion for advocating for underserved and vulnerable populations. Entering her fourth month as chief executive, Lisa recently shared more about herself, her vision for the future, and how much she values your support of MVES as she begins her tenure as the new CEO for the agency.
Q: What inspired you to pursue your career path?
A: After attending Lesley College, I decided to pursue a career that would benefit people in need. My career thus far has been inspired by putting others first while pursuing progressively responsible leadership roles, in addition to supporting women in the workplace. A cornerstone of my career has been my love for helping others.
Q: What is your vision for MVES as you move the organization forward?
A: I am hoping to grow MVES to reach more consumers and caregivers. I am hoping to support more families who need information and referrals. My vision is for MVES to become better known in the communities we serve. I aspire to expand our workforce and ensure that our staff receive competitive wages and excellent benefits. We have many staff who have been with MVES for a long time and I would like to expand our retention even more.
Q: What are your areas of focus as you begin your job at MVES?
A: My primary area of focus is to make sure MVES is reaching all populations within the 11 cities and towns we serve. I am also focusing on diversity and staffing. My hope is for MVES to partner more with community groups to extend our services. Technology is another of my areas of focus. During the pandemic, MVES increased its utilization of technology and I would like to see us continue to use the very best technology to expand our consumer reach. I want to make sure our clients have access to technology as a resource when they are interested. Access meaning access to devices, broadband/internet access, and training and support. This expanded view of access is particularly important for many of the older adults we serve. With that said, our lower income populations that might not have access to technology, I want to make sure we are serving them just as thoroughly.
Q: What do you enjoy doing in your spare time? Any favorite hobbies?
A: I have two wonderful children, ages 12 and 14. They are both very active and heavily involved in hockey. I love attending their hockey games and being a part of their lives. I very much enjoy reading and volunteering with the Waltham Arts Council. As I mentioned earlier, giving back is important to me so this transcends into my personal life and my volunteer work as well.